Delivery Information
Here at OFAI we pride ourselves in being able to serve you, the customer, and provide as much help and assistance as possible. That's why we provide a number of different delivery options for our range of products that can meet any kind of requirement.
Click on the arrows below to see the full conditions of each delivery option.
Delivery Options
Standard Delivery
FREE for all products
Delivery schedule based on brand
Delivered in working hours - Mon-Fri 9am-5pm
UK Mainland only
Next Day Delivery
FREE for selected products
1 Working Day (ordered before midday)
Delivered in working hours - Mon-Fri 9am-5pm
UK Mainland only
Product Installation
£50+VAT per order
Products installed upon delivery
Can be installed outside normal hours upon request
UK Mainland only
Delivery Times
Because our product range is made up of a wide variety of brands and suppliers, delivery times will differ based on the product you order from us.
Please note: Due to the current COVID-19 situation, some of our delivery timescales have been temporarily amended.
| Brand/Supplier | Standard Delivery | Next Day Delivery* |
 |
Up 14 Working Days (varies per product) Up to 8 Weeks (Made to Order products) |
 |
 |
Up to 8 Weeks |  |
 |
Up to 3 Weeks | |
 |
5-7 Working Days | |
 |
Up to 4 Weeks | |
 |
Up to 4 Weeks | |
 |
Up to 3 Weeks | |
 |
5-7 Working Days | |
 |
7-10 Working Days | |
 |
Up to 4 Weeks | |
 |
5-7 Working Days | |
*Next Day Delivery is available for selected products only. A product that offers this will be indicated by the product type stating 'Next Day Service'.
Additional Information
The delivery estimate for all products is shown on product pages and in the above table. These estimates are subject to stock and availability, and if there are any delays to your order you will be contacted and provided with alternatives.
All deliveries are made within working hours (9am-5pm, Monday-Friday). If you require delivery outside of these hours, please contact us prior to ordering and we can discuss your options.
You will be contacted at least 1 working day before your order is delivered to arrange a convenient time for you. If you need an update at any time in between ordering and delivery please contact us and provide your order reference.
Deliveries are made to ground floors as standard. Please contact us prior to ordering if you require delivery to other floors as an additional delivery fee will be applicable.
We deliver to the UK Mainland only. If you require delivery to any UK Islands or Ireland please contact us prior to ordering.